Right click on the Desktop, and click on Graphics Properties.Ģ. You can save the file to any accessible location on your computer.ġ. Click the menu where it says summary to change to Detailed View.ģ.To save your scan, click Next and click Save. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Please run the following reports with the display connected.ġ.Download the Intel® System Support Utility and save the application to your system.Ģ.Open the application and click Scan to see system and device information. Please provide the following information: Thank you for joining the Intel Community Support.īecause you are still having issues connecting your system to your displays, I would like to do further research about it. The Dell laptop has an older Thunderbolt chip and older drivers. My colleague has a Dell laptop with a Thunderbolt port, and the display works fine on that laptop. I only have access to the one kind of display, but both of them act the same. I rebooted, but the device behaviour did not change and the driver for the Thunderbolt(TM) Controller - 15D2 still has version 17.1.64.6Įither this is the most recent driver or the installer on the Lenovo site is somehow broken. Intel(R) Corporation (TbtMpDrv) Net ( 17.1.64.2) It ran and appeared to work fine, but the completion window said that it was installing drivers named I then ran the program what was suggested and got to the device-driver installation wizard. This will install Intel Thunderbolt Driver version 17.1.64.250 on your computer I ran the downloaded file and got a window saying The Thunderbolt Software application, but not in Manage Approved Thunderbolt It does show up in Attached Thunderbolt Devices in If I select Always Connect and OK the pop-up goes away but theĭevice is not connected. Titled Approve Thunderbolt Devices, with Apple Inc., Thunderbolt Display When I boot with the display attached or plug the display in I get a pop-up I have attached DxDiag and SSU output with the display connected. The same behaviour occurs using the Apple Thunderbolt 3 toĪpple is bad at putting model numbers on their devices, but there has onlyīeen one version of the display as far as I know, model number A1407. Thunderbolt converter TBT3TBTADAP which is connected to an Apple Thunderboltĭisplay (which has an internal Thunderbolt hub) using only the display'sĬable. I have one ThunderBolt 3 port connected to a Thunderbolt 3 to It has two USB-C ports with Thunderbolt 3 under a Thunderbolt The laptop is a Lenovo Yoga 920 model 131KB with 16GB Ram and 4K

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